So here is an update to my last post. I called back to the model (3 more times) and finnaly my new SR answered the phone. I asked her about the refrigerator and she said that because it does not sound like the refrigerator option was explained to us she would try to get it approved for us to drop it. She emailed me a short time later stating the request got approved (no extra cost) and provided a change order to sign and return (which I did this morning).
She also said that she was our new SR (which she was not sure of when I called). She told me her days off (which is awesome becuase I never have to call or drive and hope that she is there). She also said it will take 3-4 weeks to get the blueprints from the city along with the permits. She said once they are received the PM will contact her and she will contact us to schedule a preconstruction meeting. Has any one else been given the 3-4 week time frame? If so did it really take that long? I was thinking they would be breaking ground in a week maybe two weeks. Did not realize it would take that long....
I guess patience is a virture. I feel a lot better and our new SR seems like she knows what she is doing. Although I feel a lot better I still won't belive this is actually happening until they start diggingg.
I will keep you posted =]